Privacy Policy

Corporate Interior Design (UK) Limited takes privacy very seriously.

This notice explains how we use the personal information you provide to us and that we obtain through third party sources, including how we share it with third parties.

How we use your personal information

We will only use your personal information for the following purposes:

1. To administer and manage our relationship with you, including to set up and maintain your account facility;
2. To process orders from you for goods and services;
3. To deal with any enquiries we receive from you;
4. For the purposes of any corrective action (including a product recall) which may be required in respect of any of the products we supply to you;
5. To comply with applicable laws, regulations and rules;
6. To provide you with details of our product ranges, services and promotions;
7. To notify you of changes to what we do;
8. To make checks of credit reference agencies from time to time (for example, when initially placing and order or if you want to amend your credit facility with us); and
9. For the purposes of recovery of a debt in case of non-payment.

In connection with these purposes, we may share your personal information with third parties that perform services on our behalf, such as business partners (including printing and marketing agents, credit reference agencies and tracing agents), fraud sharing organisations, and to other companies in our group, in each case within the European Economic Area and the UK. We may also disclose your personal information to third parties in other circumstances, in particular:

• if we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading and other agreements;
• to protect the rights, property, or safety of Corporate Interior Design (UK) Limited, our staff, our customers, or others;
• in response to a request from a governmental authority (including a regulator); or
• if we sell or buy any business or assets, in which case we will disclose your personal information to the prospective seller or buyer of such business or assets.

If necessary for debt recovery purposes, we may also obtain additional information about you beyond that provided in your trade application form from credit reference and tracing agents.

Our legal basis for these uses of your personal information may include that (a) it is necessary for our legitimate interests in operating our business and/or providing you with goods and services; and/or (b) it is necessary for the performance of contracts to which you are a party with us.

From time to time we would also like to keep in touch with you, to provide details of our new product ranges and services and exciting promotional offers. If you do not want to be contacted in this way, contact cid@corporate-interiors.co.uk.

You have various rights under data protection law regarding the processing of your personal information, including rights to:

• request access to personal information we hold about you and details of our processing of your personal information;
• request us to correct inaccurate personal information;
• request us to delete personal information in certain circumstances;
• receive your personal information in a format suitable for transmission to a third party;
• object to and/or restrict the processing of your personal information (including profiling) on certain grounds;
• object to the processing of your personal information for direct marketing;
• object to any decision about you based solely on automated processing (including any profiling) that produces legal effects or otherwise significantly affects you; and
• lodge a complaint with the UK Information Commissioner’s Office.

You can make a request to us in relation to these rights at any time by contacting us at cid@corporate-interiors.co.uk. Any information to which you are entitled will be provided within a reasonable timeframe, subject to the exemptions stipulated in applicable data protection laws.

We will not keep your personal information longer than is necessary, taking into account information needed for product guarantee or recall purposes, applicable legal requirements and limitation periods.

We may collect and process the following personal information about you via the website’s contact form:

• Name
• Email
• Mobile

We will use the information that we collect about you for the following purposes:

• Support
• Manage customer order

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

We will retain your personal information with us for 30 days or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at cid@corporate-interiors.co.uk. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Corporate Interiors, Unit 18 Basepoint Enterprise Centre, Stroudley Road, Basingstoke, email: cid@corporate-interiors.co.uk. We will address your concerns in accordance with applicable law.

If you have any queries about how we use your personal information, you can contact us at any time via email at cid@corporate-interiors.co.uk. or by post to Corporate Interior Design (UK)  Ltd, Unit 18, Basepoint Enterprise Centre, Stroudley Road, Basingstoke, Hampshire, RG24 8UP.